Find answers to common questions and troubleshoot issues below. For step-by-step guides, see the documentation.
On this deployment
This describes what the contracts do when a market can be settled. It does not run end to end on the current deployment: declaring the winning outcome needs a protocol administrator, and the administrator key for these contracts is unavailable, so no market can be resolved and no winning position can be redeemed. Selling out of a market that is still open stays available.
Common issues
Still stuck? Talk to us.
Can't find what you're looking for? Reach out and a human gets back to you — usually within a day.
Make sure your wallet extension or app is installed and unlocked.
Confirm your wallet is on the Base Sepolia test network.
Refresh the page and try connecting again.
Clear your browser cache if the issue persists.
02
A trade won't go through
Check the market is still open for trading (not closed or resolving).
Ensure you have enough USDC, plus an allowance approval if prompted.
For sells, verify you hold enough shares of that outcome.
If the price moved, re-fetch the quote and confirm again.
03
Positions not showing
Make sure you are connected with the wallet you traded from.
On-chain data can take a few seconds to index after a transaction.
Open the Portfolio page and refresh.
Confirm the transaction succeeded in your wallet's activity.
04
A market is resolving
Anyone may propose the winning outcome by posting a USDC bond (markets created with restricted resolution accept a proposal only from the administrator).
Posting that bond immediately freezes trading in the market for everyone.
A protocol administrator then declares the final outcome, rejects the proposal, or voids the market. There is no dispute window and no automatic finalization.
Once an outcome is declared, winning positions can redeem. If no administrator acts within 30 days of a proposal, anyone may void the market and holders claim a refund, paid in the order claims arrive.
Frequently asked questions
01Is Predictifi free to use?
Connecting a wallet is free. A total 2% trading fee applies on each trade (0.5% creator + 1.5% liquidity / recipient). There are no deposit, withdrawal, or subscription fees — you only also pay network gas when a transaction is not sponsored.
02What happens when a market resolves?
Anyone may propose the winning outcome by posting a USDC bond (markets created with restricted resolution accept a proposal only from the administrator), which immediately freezes trading in that market. A protocol administrator then declares the final outcome, rejects the proposal, or voids the market. There is no dispute window and no automatic finalization. Once an outcome is declared, winning shares redeem on-chain for $1.00 each and losing shares for $0. If no administrator acts within 30 days of a proposal, anyone may void the market and holders claim a refund, paid in the order claims arrive.This describes what the contracts do when a market can be settled. It does not run end to end on the current deployment: declaring the winning outcome needs a protocol administrator, and the administrator key for these contracts is unavailable, so no market can be resolved and no winning position can be redeemed. Selling out of a market that is still open stays available.
03Can I be paid out on this deployment?
No market on this deployment can be resolved, so no winning payout can be claimed here. New positions, new markets and resolution proposals are switched off while this deployment cannot settle markets; selling out of a position you already hold stays open, so nobody is locked in.
04Can I reverse a trade?
Confirmed on-chain transactions cannot be reversed. You can, however, sell your shares back at the current LMSR price while the market is open.
05What if a market is voided?
A void refunds your net amount spent out of the market's remaining collateral, with no fee deducted. Refunds are paid in the order they are claimed and each one draws that collateral down, so a market that cannot cover every holder pays the earliest claims and leaves the last ones short — a late claim can recover less than 100% of what you spent, or nothing. Claim promptly once a market is voided.
06How does leverage eligibility work?
2× and 3× are open to everyone. 5× unlocks at $10,000+ traded volume and 10× at $50,000+. Margin is bounded to $50–$2,000 per position.
07Which network does Predictifi use?
Set your wallet to Base Sepolia. Predictifi runs on testnet with test USDC that has no monetary value. Markets and trades are on-chain and publicly verifiable.
On this deployment: No market can be resolved here, because the administrator key needed to declare the winning outcome is unavailable.